domingo, 6 de marzo de 2011

Decision making and Ethic Behavior


SUMMARY
This chapter talks about the different ways of decision making:

Programmed decision: Routine matter for which someone has an established rule.

Not programmed desicion: new desition, requires a creative solution

Desition making Process: Describes how the process should be undertaken
-Recognition of the problem
-Identify the objective of the desition
-Gather information relevant to the problem
-Listening and evaluating alternative courses of action
-Select the activity that best meets the desition objective
-Solution is implemented- Follow up.

There are different models that describe the desition making process:
-Bounded rationality Model: It suggests that there are limits to how rational a decision maker can actually be.
-Garbage can Model: Desitions are random, unpredictable and unsystematic. The quality of the desition depends on time.

Ethical Behavior: It not only creates a better reputation, but it also brings practical benefits.

Rest Model of Moral Actions: bases on morality, both individualistic and collectively
Corporate Social responsability: responsability of a company with the community. Environmental, Ecological and Social.


How does culture help the process of decision making in multicultural environments?

Well culture influences deeply in the proces of desition making. Cultures respond differently in many situuations. Some as the chinese may take a long time to make a desition, while others such as American tend to make quick desitions. This is why the outcome may change according to who the desition is left to take since as I was Sying before different cultures tend to solve and manage situations differently, and they probably each think that its the correct way.



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